COOKIE NOTICE

Effective date: 1/20/2026
Last updated: 1/14/2026

 

Like many other companies, Keep Supply, DBA (“Pluck, LLC,” “we,” “our,” or “us”) uses cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”) when you visit our website[s][, including our blogs and client portals] (collectively, “Site[s]”), and use the services provided through our Sites (“Services”). This Cookie Notice explains how we use Cookies and how you can manage them. Please review our Privacy Policy to learn more about our privacy practices.

This Cookie Notice covers the following topics: 

1. Cookies and Online Tracking Technologies

2. How You Can Manage Cookies

3. How to Contact Us

 

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1. COOKIES AND ONLINE TRACKING TECHNOLOGIES

“Cookies” are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets).

We may use Cookies and similar technologies, such as scripts, tags, or pixels (collectively, “Cookies”) provided by third parties to collect information on website user behavior (e.g., screens and pages visited, buttons and links clicked, information entered, and website user clicks and mouse movements). This information enables us to monitor and improve the user experience. 

We may use the following types of Cookies:

Strictly Necessary Cookies

These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these Cookies, but some parts of the Sites will not then work. These Cookies do not store any personally identifiable information.

Our Site is built on the Magento (Adobe Commerce) platform, which uses cookies and similar technologies that are strictly necessary for the operation, security, and performance of the Site. These cookies support core functionality such as user sessions, shopping cart management, page caching, security measures (including fraud prevention and CSRF protection), and user preferences. The information collected through these technologies is used solely to enable essential Site features and is not used for advertising purposes. These cookies are typically set by our server and are required for the Site to function properly.

Preferences Cookies

These Cookies enable the Site(s) to remember information that changes the way the Site behaves or looks, such as your preferred language, region, or other customization settings. They may be set by us or by third-party providers whose services we have added to the Site(s). If you do not allow these Cookies, some personalization features may not function properly.

Statistics Cookies

These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which Site pages are the most and least popular and see how Site users move around the Sites. If you do not allow these types of Cookies, we will not know when you have visited our Sites and will not be able to monitor its performance.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and do not like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our Site. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Site and Hotjar’s use of tracking cookies on other websites by following the directions found here.

Marketing Cookies

These Cookies may be set through our Site(s) by our advertising partners and marketing service providers. They are used to build a profile of your interests and to show you relevant advertisements on other websites, as well as to measure the effectiveness of advertising campaigns. These Cookies may track your browser across multiple websites. If you do not allow these Cookies, you will experience less personalized advertising.

We use Microsoft Bing and Microsoft Advertising technologies, including cookies and similar tracking technologies, to help us understand the effectiveness of our marketing campaigns and to deliver advertisements that may be relevant to you. These technologies collect information about your interactions with our Site, such as pages visited, actions taken, and technical information like IP address, browser type, and device identifiers. The information collected may be transmitted to and stored by Microsoft and is subject to Microsoft’s privacy policies. Microsoft may use this information to provide measurement services and to personalize ads across its advertising network. You can learn more about how Microsoft uses cookies and how to manage your preferences by reviewing Microsoft’s privacy policy and advertising settings. You can read about Microsoft Bing’s privacy policies here and advertisement policies here.

We use LinkedIn analytics and advertising services, which employ cookies and similar technologies to help us analyze user interactions with our Site, measure the performance of advertising campaigns, and reach users with relevant content on LinkedIn. These technologies may collect information such as IP address, device and browser characteristics, pages visited, and interactions with advertisements. The data collected is processed by LinkedIn in accordance with its privacy policies and may be used to provide aggregated reporting and ad targeting services. For more information on how LinkedIn uses cookies and how you can control your preferences, please review LinkedIn’s privacy policy. You may read about LinkedIn’s cookie policy here.

We use Salesforce Marketing Cloud to support our marketing communications, analytics, and customer engagement activities. Salesforce Marketing Cloud uses cookies and similar tracking technologies to collect information about how users interact with our emails, marketing content, and Site, such as engagement activity, page visits, and technical identifiers. This information helps us personalize communications, measure campaign effectiveness, and improve our marketing efforts. The information collected may be transmitted to and stored by Salesforce and is subject to Salesforce’s privacy policies. You can learn more about Salesforce’s data practices by reviewing their privacy documentation. 

We use Recapture, a remarketing service, to help us re-engage users who have interacted with our Site. Recapture uses cookies and similar technologies to identify browsers, track interactions such as visits and actions taken on the Site, and deliver relevant follow-up communications or advertisements. The information collected may include unique identifiers and interaction data and is processed by Recapture in accordance with its privacy policies. This data helps us understand user engagement and improve the relevance of our marketing efforts. For more information, please review Recapture’s privacy policy.

Cookie Inventory Table

Please note that our use of Cookies and other online tracking tools might change from time to time and thus the table above is subject to change.

 

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2. HOW YOU CAN MANAGE COOKIES

Your Preferences

When you first visit our Site[s], you [will/may] be presented with a banner that offers you choices about whether to accept or reject Cookies and tracking technologies of different types. To manage your Cookies, click here.

Web Browser Settings

Cookies can be blocked by changing your web browser settings to refuse all or some Cookies (except Strictly Necessary Cookies, which are required to operate the Site[s]). If you choose to block other Cookies, you might not be able to access all or parts of the Site[s].

You can find out more about Cookies and how to manage them by visiting www.AllAboutCookies.org. 

Platform Controls

You can opt out of Cookies set by specific entities by following the instructions found at these links:

• Adobe: https://www.adobe.com/privacy/opt-out.html
• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/about/ads
• LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
• Microsoft: https://account.microsoft.com/privacy/ad-settings/
• Pinterest: https://help.pinterest.com/en/article/personalization-and-data
• Twitter: https://twitter.com/personalization
• Yahoo: https://policies.yahoo.com/xa/en/yahoo/privacy/topics/opt-outfaq/

Advertising Industry Resources 

To see which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies, please visit the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on opt-out choices on a mobile device, visit the Network Advertising Initiative’s Mobile Choices website.

Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.

reCAPTCHA

We use Google reCAPTCHA, a free service provided by Google, Inc., to protect our Site[s] from spam and abuse. Google reCAPTCHA uses advanced risk analysis techniques to decipher humans and bots. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service. More information as to Google reCAPTCHA and how it works is available here.

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3. HOW TO CONTACT US

To contact us for questions or concerns about our privacy policies or practices, please email [email protected] or call 833-900-1499.